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How a streamlined new product process boosts Stone + Lain’s profits

The Challenge

 Stone + Lain is a growing e-commerce business that sells high-quality tableware. The business is constantly adding new products to their line — and spending too much time making these products ready for sale. The management also spent many hours training new hires on how to add new products. With their profit directly correlated to products sold, they needed an intuitive system that would streamline the process and consolidate all employees’ tasks into one easy and quick platform. 

The Solution

We set up software that outlines and assigns all tasks related to new products. Detailed instructions and checklists related to each task are included so even new hires can take care of this important stage in the sales process. An overall project board allows the management to see where tasks are up to and keep things moving.

The Results

With the click of a button, all tasks are populated and assigned to the correct employees. Updates and communication are simple. Stone + Lain’s new product process flows quickly and smoothly.